Shipping & Returns

Shipping Policy

  • We currently ship to the 48 contiguous U.S. states only. We do not ship to Alaska, Hawaii, or international addresses.
  • Orders can only be shipped to physical street addresses (no PO Boxes or temporary addresses).
  • Free shipping, when offered, applies only to the initial shipment. Any re-shipments (due to an incorrect address, missed delivery, or returned package) are the customer’s responsibility.
  • If UPS or FedEx returns your package to us for reasons such as an invalid address, multiple missed delivery attempts, or a move, you will be required to pay re-shipping charges.

Order Changes & Cancellations

  • Once an order has been sent to print, it cannot be canceled or modified (including address changes).
  • If you need to correct a shipping address, please contact us within 6 hours of placing your order or before the order is sent to print.
  • If you wish to cancel an order that has not yet gone to production, please email us as soon as possible with your order number in the subject line.
    • Cancellations requested within 7 business days for orders not sent to print may qualify for a refund, minus a $5 cancellation fee.
    • Orders older than 30 days that have not been sent to print cannot be refunded, but may be eligible for store credit only.

Returns & Refunds

  • ALL SALES ARE FINAL, as each order is custom printed and has no resale value.
  • If there is an error on our part, you may file a claim immediately upon receiving your shipment. Please log in to your account and select Report an Order Issue to begin the process.
  • If items must be returned, the return shipping cost is the customer’s responsibility.

Production & Delivery Times

  • Production usually requires 2–8 business days, depending on the product type and order volume.
  • Delivery typically takes 2–6 business days, depending on your location and the shipping option selected at checkout. UPS or FedEx handles all deliveries.
  • Production and delivery times are estimates and not guaranteed. Delays may occur during holidays, severe weather, or peak seasons. Plan ahead and place your order early.